Terms & Policies

Maxim’s Caterers Limited (“GalaMax”) recognizes the importance of your privacy.

This privacy policy statement (“Privacy Statement”) explains how personal data is collected and used by GalaMax. Please read this Privacy Statement carefully. By accessing or utilizing services on www.galamax.com.hk or its Facebook fans page or any of its social media platform page (collectively, “this Website”), it means that you have accepted all the terms of this Privacy Statement. If you are unwilling to be bound by all or any of the following terms, please do not use or cease your access to this Website. If you continue to use this Website or you have completed any of the forms on the Website and pressed the button “submit” to submit the form, it indicates that you have read and understood this Privacy Statement and agreed to how personal data are and will be collected and used as provided in this Privacy Statement. GalaMax reserves the right to change or modify the contents of this Website at any time and unilaterally change any terms of this Privacy Statement without prior notification. You should regularly check whether this Privacy Statement has been modified via this Website, as your continued use of this Website indicates your acceptance of any change to this Privacy Statement. “You” and “user” refer to any person and/or entity that accesses this Website for any reason or purpose.

  1. Collection of Data and its purposes
    When you use this Website to make enquiry and/or otherwise use the services provided on or via this Website, you may have to provide to GalaMax your information (including your personal data) (“Data”) including but not limited to your name, contact details, email address, Facebook ID and/or other social media account details. You confirm that you have provided to GalaMax such information voluntarily. You agree and understand that any and all of the Data you provided to GalaMax will be collected and used for the following purposes (or any other purposes directly related to such purposes):

    (a) for verification of identity and record, matching your personal data with information you provided to us via other means;

    (b) for displaying on the relevant portal when you use this Website, the Internet and other channels in managing your Data;

    (c) for analysis and for comparison with others’ Data in order to gather statistical information to help us better serve you and develop GalaMax products or services and market promotion programmes;

    (d) for communicating with you and sending the relevant information to you in relation to your request, enquiry, booking, purchase or exclusive promotional discounts as offered to you;

    (e) for communicating with you offers and promotions in relation to food and beverage and catering services (where your consent has been obtained);

    (f) for storing communication contacting details;

    (g) for generating survey on user traffic on this Website;

    (h) for processing of your orders and service requests;

    (i) for collecting payment, processing of any payment instructions and direct debit fees;

    (j) for conducting GalaMax internal control, including calculation of the amounts payable to you or outstanding from you, payment(s) payable to or receivable from you, and collecting any fees;

    (k) for facilitating the daily operation of your account;

    (l) for implementing your instruction, responding to your enquiries or those made in your name, and providing efficient and responsive service; and

    (m) for providing you with direct marketing communications in accordance with the relevant section below.

  2. Direct marketing
    Where you consent to the use of Data for direct marketing, you may from time to time receive telephone calls, SMS, emails, direct mails and communication containing direct marketing information on offers and promotions in relation to food and beverage and catering services.

    If you do not wish to receive any such direct marketing communications, you can at any time send us your request with your name to GalaMax’s Data Privacy Officer via email at: dataprivacyoffice@maxims.com.hk or by post to: GalaMax’s Data Privacy Officer, Maxim’s Caterers Limited, 18/F Maxim’s Centre, No. 17 Cheung Shun Street, Cheung Sha Wan, Kowloon, Hong Kong.

  3. Personal Data (Privacy) Ordinance
    GalaMax complies with Hong Kong laws including Personal Data (Privacy) Ordinance (Cap. 486) in its policy and the ways it collects, uses, stores, discloses, transfers, processes, protects and accesses Data.

  4. Retention, storage and disclosure of Data
    You acknowledge, agree and authorize us to retain and store the Data you provided in one or more databases of GalaMax within or outside Hong Kong, and to provide, disclose, allow access and transfer such Data to:

    (a) any employee of GalaMax and its affiliated companies who are authorized to handle such Data for the purposes for which such Data are collected;

    (b) any contractor or agent which provides administrative, telecommunication, computer, payment, insurance, professional or other services to GalaMax and is engaged by GalaMax for the purposes for which such Data are collected or relevant to the purposes for which such Data are collected;

    (c) anyone that GalaMax has to make disclosure to in accordance with the requirements of applicable laws, administrative policies or regulations; or

    (d) anyone who reasonably requires GalaMax to make disclosure in order that GalaMax can implement the purposes listed in this Privacy Statement.

    You agree that GalaMax can disclose your Data in the following reasonable and necessary circumstances:

    (i) in compliance with relevant laws, directives of relevant governmental bodies and court order;

    (ii) to execute or implement any terms of use relating to your use of this Website or the services provided by GalaMax;

    (iii) to protect the rights, properties or interests of GalaMax, its affiliated companies and employees; or

    (iv) in compliance with this Privacy Statement.

    GalaMax specifically states herein that it has not and will not sell your Data. GalaMax also will not provide, disclose, allow access and transfer your Data to any third party other than the above without your prior written approval.

    GalaMax shall retain your Data after you have provided your Data via this Website. Your Data will be retained in accordance with the applicable laws, and thereafter erased.

  5. Security of Data
    GalaMax will use various security technologies and procedures to protect your Data from unauthorized access, use or disclosure. Because of the nature of Internet, GalaMax cannot guarantee the security on any transfer of Data. However, GalaMax will take all practical and feasible measures to ensure any Data collected by this Website will not be intercepted by any third party. You must be clear that GalaMax‘s advertisers or any website with links to this Website may collect your Data. You must read the relevant privacy statement carefully and agree to such privacy statement before you provide your Data to them. Your provision of your Data to any third party has nothing to do with GalaMax and GalaMax will not be liable for such. If GalaMax receives relevant Data from a third party, it will retain the information in the usual strict secured and confidential standards.

  6. Access, amendment or deletion to Data and contacting GalaMax’s Data Privacy Officer
    You are aware that according to Personal Data (Privacy) Ordinance (Cap. 486), you have the right to access your personal data held by GalaMax and request amendment, correction or deletion of your personal data. If you wish to access, amend or delete your personal data held by GalaMax, please send your request with your name, email address and mobile number to GalaMax‘s Data Privacy Officer via email at: dataprivacyoffice@maxims.com.hk or by post to: GalaMax’s Data Privacy Officer, Maxim’s Caterers Limited, 18/F Maxim’s Centre, No. 17 Cheung Shun Street, Cheung Sha Wan, Kowloon, Hong Kong.

    If you do not wish to receive any direct marketing communications in the future, you can at any time send us your request with your name, email address and mobile number to GalaMax’s Data Privacy Officer via email at: dataprivacyoffice@maxims.com.hk or by post to: GalaMax’s Data Privacy Officer, Maxim’s Caterers Limited, 18/F Maxim’s Centre, No. 17 Cheung Shun Street, Cheung Sha Wan, Kowloon, Hong Kong. Please note that if you opt out of receiving direct marketing communications, you will not receive the news in relation to our discount offer or promotion.

  7. Cookies
    GalaMax may use cookies on this Website. Cookies is a small text file that is placed on your hard disk by a Web page server. Cookies is not designed to use for or intended to use for accessing any information (except for the information on the cookies) of the user’s computer. On the contrary, it is an identifier placed on your hard disk. Cookies contain information that can later be searched by the same Web page server to identify a particular computer and cater for the use of the user and allow monitor and management of such use according to the information stored by that server. Therefore, cookies only provide to the website the information on the user’s computer and the website can link up such information of the cookies with other information such as personal identifier information. The purpose for this Website to use cookies is to allow automation on signing in and registration of information so that you are linked to the information for online purchase when you make purchase (if any) using this Website, to adjust this Website to your preferences or to personalize promotion or marketing. In addition, use of cookies may allow GalaMax to track the use of this Website to determine what content is useful or popular so that GalaMax can effectively develop and improve this Website. You can modify your web browser on the use of cookies so that it will send you warning or you can decline acceptance of cookies. Please note this Website may not function normally or permit your signing in if you choose to decline acceptance of cookies.

  8. Use of Web Beacons
    GalaMax may use Web beacons on this Website or other websites and allow third party to place Web beacons on this Website to monitor the effectiveness of promotion or other legal purposes. Web beacons are also called web crawler. It is an object that is embedded in a web page or email which allows checking by website owner or a third party on whether a user has viewed the page or email. It is usually invisible to the user as its size is generally very small (1×1 gif) and has the same colour as the web page, document or email. Web beacons are identified as HTML IMG on web pages. Users can click on the information option on the web page to find out whether Web beacons are used on the web page. Web beacons can link to personal information. For example, advertising network uses web beacons to add on personal information the web pages a person visited and based on such information to add a particular kind of advertising bars. Web beacons can also be used to independently track the number of people visiting the web site.

  9. Links to third parties’ websites
    Please note that GalaMax provides links to third parties’ websites as a service to users. GalaMax is not responsible for the contents on such web pages or how information is collected on such web pages. GalaMax strongly recommends you to read and understand the privacy statements of any such third parties’ website and you shall submit any information to them only if you agree to such privacy statements.

  10. Children
    This Website does not plan or intend to collect Data from underage below 18. To respect the privacy of underage, if you are below 18 years old, you should not provide any Data on this Website. GalaMax urges parents/ guardians to monitor their children when they surf on the web.

  11. Interpretation
    Clause headings and examples are provided for reference purposes only to assist in understanding the Privacy Statement. They are not intended to define or limit the scope or extent of any clause. Words importing the singular import the plural and vice versa.

  12. Applicable law
    This Privacy Statement is governed by and construed in accordance with the laws of Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”). The user irrevocably consents to the exclusive jurisdiction of the courts of Hong Kong to resolve any disputes, disagreements or claims between GalaMax and the user.

  13. Chinese and English Versions of this Privacy Statement
    This Privacy Statement is in both the English and Chinese language. In case of inconsistencies or discrepancies, the English version shall prevail over the Chinese version (which is provided for reference only).